Shopping Guide
Payment & Delivery
Company Policies
Our Guarantee
About TOYHOPE.COM
TOYHOPE.com is owned and operated by SYGMART INTERNATIONAL LIMITED, a Cayman Islands company operating in multiple locations in US and China. Our goal is to provide a world-class ecommerce platform that brings consumer products made in China to every market and family in the world, via fast-growing cross-border B2C ecommerce business internet and ever-reaching delivery network around the world. Our strategy to become a leader in the cross-border ecommerce business is to provide quality products and outstanding services to our customers, combined with our innovative business ideas, advanced intelligent technology, and next-generation ecommerce platform.
Office Locations:
Innovacaton Park No. 377 Dongqi Rd, #11B
Nanjing, China 21135
#1 ChengXin District, Bld. 103, Unit 1-503
Yiwu, Zhejing Province
China 322000
541 Grove St
Newton, MA 02462
USA
Referral Program
We offer a highly attractive Customer Referral Program for cur existing customers. Earn generous rewards for referring our site and products to your friends and social contacts. It is really simple way to make money with little amount of work.
Program Highlights
- - No program fees or other conditions to join
- - Simply click on the social sharing buttons (represent “Pinterest”, “Facebook”, “Google+”, “Twitter”, “Tumbler”, and “Email” respectively) on the site (on product page and “My Account -> My Referral” page) will be all the work needed from you
- - Attractive 4%-7% referral fees
- - Referred customers will get 500 reward points for registration
- - Cash out your referral fees in real money
Who is qualified to join the Customer Referral Program?
Any registered customer can join the program. By default all members are part of the program automatically and no need to join explicitly.
How do I make a referral?
It is very easy and simple. By clicking a social sharing button, you will be able to share our site or our products with your family, friends, or social contacts:
Method 1 (Online, Automatic Sharing): On your “My Account -> My Referrals” page, click on the social sharing buttons on the top-left of the page (as shown below) to share our site link (a link pointing to TOYHOPE.COM) in the selected social network platform. The shared link will contain a variable “&ref=123456C” where number 123456C represents your unique identification number in TOYHOPE.COM.
Method 2 (Online, Automatic Sharing): On any product page on TOYHOPE.COM, click on the social sharing buttons on the top-left of the page (as shown below) to share the product link (a link pointing to this product) in the selected social network platform. The shared link will contain a variable “&ref=123456C” where number 123456C represents your unique identification number in TOYHOPE.COM.
Are there other ways to make referrals?
If you want to try additional ways in order to make more money, then you can consider the following ways that require a little bit more efforts:
Method 3 (Online, Semi-automatic Sharing): On your “My Account -> My Referrals” page, click “Copy my referral link” and manually paste it to any social networking, sharing, or media platforms or tools, including “Pinterest”, “Facebook”, “Google+”, “Twitter”, “Tumbler”, or “Email”. For example, you can paste it to a blog site, forum site, craigslist, or online chatting tool. In such cases, some complementary blurbs about the site will be helpful to get the attention.
Method 4 (Offline, Manual Sharing): Prepare and print out a poster with basic introductory information about our site. Post it on nearby public bulletin boards (in your school’s student center if you are in college) for viewing. Include your unique Referral ID on the poster and remind the viewer to remember and enter your Referral ID when they register on TOYHOPE.COM or when they place order on TOYHOPE.COM, so you will be credited with the offline referral. We will provide some sample poster templates for your convenience.
What happens after I made my referral?
Your friend sees your referral link on Facebook or some other social media and clicks it. That brings him to our site. He finds something he likes and places an order in the end. The site will automatically recognize the link and knows the customer as referred from you, using the embedded variable in the link. Assume the total amount of the order is $50, then you will be rewarded 200 points ($50x4%=$2=200 points) as your referral fee.
Or, a fellow student at your college seems your poster in your college student center and write down the site URL and your Referral ID. Later he visits our site and finds something he likes and places an order of $50 in total amount. During the registration or checkout process he is asked to enter the Referral ID, he entered your Referral ID. Likewise, you will be rewarded for 200 points as your referral fee.
How long will a referral be effective?
A referral will be in effect within 30 days starting from a referral relationship is established between the two customers (the referrer and the referee).
For example, your friend clicks your referral link posted on Facebook and he subsequently registers on the site on 1/1/2014, then all orders he places between 1/1/2014 – 1/30/2014 will be considered as your referral.
How much can I make?
Referral fees will vary depending on whether the referred customers are new or already registered customers to TOYHOPE.COM. The Referral fees are in percentage to the amount of purchase made by the referee. The reward fees also depend on the referrer’s membership class level. They step up as the referral amount achieves certain levels to satisfy the needs of those who want to make referral a part-time job for extra income.
Membership Class New Customer Existing Customer
Standard 4.0% 2.0%
Bronze 5.0% 2.5%
Silver 6.0% 3.0%
Gold 7.0% 3.5%
Membership Class
Membership is classified into 4 different classes/levels according to the cummulated reward points, each 100 points = $1:
< 1,000 Standard
< 5,000 Bronze
< 10,000 Silver
< 20,000 Gold
For example, if you joined the Customer Referral Program recently, then for each new customer you referred to TOYHOPE.COM, you will be rewarded for 4.0% of the total purchase of this referred customer (if the order amount is $50, then your reward will be $50x4%=$2=200 points). A few months later once your total rewards points grow over 5,000 (or $50), then you will be move up from “Standard” to the “Bronze” level, and your next referral fee will be at 5% for new customer referral and 2.5% for existing customer referral.
How can I get my rewards money?
You can redeem your referral reward points in following ways:
- Purchase items on TOYHOPE.COM site. See details on how to use reward points in check-out process.
- Cash out as real money. On “My Account -> My Reward Points” page, click on “Cash Out” button to cash out your reward points.
Rewards Points can only be cashed out in 1,000 ($10) units, with a minimum of 2,000 each time. Currently cash out will be paid in checks, in future we will add PayPal and credit card payment as well.
How do I check my referral records?
You can review your referral results and rewards at anytime on your “My Account -> My Referrals” page. It will list records of your earned referral points, and your referred customers, etc. You can also cash out your earned rewards points, or use it to purchase products on the site.
What is in for Referred Customers?
A referred customer (referee) will also appreciate your referral as he/she will earn 500 points (a $5 value), 200 points extra than usual, when he signs up at our site. The extra reward motivates him/her to enter your Referral ID when the referral is via a non-digital media (a poster for example) so you can get credited for your work.
Ultimately, once he finds out the attractive products and pricing offered at our site, just like you he/she will in turn start refereeing it to his/her own social circle, he would appreciate you even more for bringing the lead to this lucrative reward program.
Can the referee wrongly enter my Referral ID?
It will be very unlikely. Your Referral ID is encoded with self-validation algorithm, although it is still relatively short and easy to remember. It will avoid simple mistake during the entering process so that you instead of others will be credited for your work.
As we explained in previous section, the referee is motivated to enter a correct, which cannot be guessed or wrongly entered, referral ID to get his reward. Both mechanism will ensure the manual offline referral mechanisms will work reliably.
Other rules regarding our Customer Referral Program?
- - Our Customer Referral Program rewards can’t be used together with other referral programs such as Affiliate Program.
- - Cheatings by unfair or dishonest means to take advantage of the program, such as fake or duplicated registration, circular referrals etc., will be penalized and those involved individuals will be banned from the site.
Partner Program
1. Drop-ship & wholesale
TOYHOPE.COM offers you competitive wholesale/drop-ship discount prices. We source directly from Chinese factories and suppliers and we negotiate the best price and quality for you. Please contact us for more attractive wholesale/dropship discount pricing available.
2. Become a supplier
TOYHOPE.COM offers you an affordable and effective way to bring your brands and products to the global market. It is free-of-charge for suppliers to market their products on our platform. Please contact us for more details if you are interested to become our suppliers.
3. Become a business partner/reseller/franchise-operator in your country or region
TOYHOPE.COM looks for international business partners or resellers in different countries and regions. We can colloborate on developing local or vertical markets, dedicated or franchise sites in your country or region. Please contact us if you are interested to explore the business opportunities.
Affiliate Program
About the Program
TOYHOPE.com is an online platform offering over 20,000 products to customers around the world. TOYHOPE is in association with Shareasale.com, offers an affiliate program that distinguishes itself from others in the market. TOYHOPE will pay you a monthly commission up to 8 percent for every purchase.
The Right Program
If you own a website and sell products through the Internet, then you should consider joining TOYHOPE's Affiliate Program. As you might expect, there are no fees or costs to join. In fact, you have nothing to lose, so sign up today!
A Quality Program
What sets us apart is our commitment to quality. We offer prompt and courteous service to our affiliates. Whether it's requests for product links or questions about data feed, TOYHOPE's affiliate staff are here for you.
After You Sign Up
Once you are on board as a TOYHOPE affiliate, you will have immediate access to detailed reports. You will be able to see firsthand how effectively your site is marketing TOYHOPE's products. If you have a question or comment regarding the affiliate program, you can always contact affiliate support.
International Affiliates
We encourage anyone interested in promoting our products to sign up. Don't think for a minute that you need to be in the US to benefit from this program. All commission checks, regardless of where they are sent, are paid in US dollars.
To sign up click here.
Become Sale Agent
We are looking for local online sale agents to promote our store. If you like shopping, and is socially active online, then this could be the perfect job for you.
Basic skills required:
- familiar with common SNS platforms such as Facebook, Google+, Twitter, Pinterest
- good verbal and written communication skills
- online or retail experience preferable
- college students or at-home moms preferable
This is an online, work at home, part-time job with flexible work schedule. Attractive 4%-7% sale commotions.
If interested, please email us your resume or send us your inquiry online at www.toyhope.com.
Exchanging Links
If you wish to link to ToyHope.com, please add our link on your site and inform us to link back yours.
Our Link
Title: ToyHope.com
Link to: http://www.toyhope.com
Description: Online Shopping with Free Shipping for All Products
If you need link in graphics, please email to sales@toyhope.com
Links We Recommend
AfterStarter.com is an online global marketplace that brings together visionaries, designers, and service providers to fulfill their ambitions, in addition to serving as an ODM and OEM job-project trading platform. Quality of partnerships will be enhanced with the help of social networks (ie. Linkedin and Facebook) where there is an infinite supply of resources.
Italian Brands Supplier
Italianbrandsdistribution.com is an Italian online B2B platform of branded European Luxury goods for Italian fashion wholesale, Italian brands distribution and world famous luxury goods supply.
- Joy kingdom Toys(欢乐国玩具)
- SYGMALL.com
- SYGMALL is a discount online store providing hot selling products with free shipping worldwide. Products include Phone Computer Accessories,Consumer Electronics,Fashion and Accessories,Gifts,Wedding Dress,Toys.
- ORIENTMOON.com
- ORIENTMOON is an online wholesale dropshipping site for Amazon,EBay, AliExpress, and other online storeowners,distributors,retailers,purchasing agents to source merchandises. Tens of thousands quality products directly from Chinese manufactures and wholesalers at discount price.
- Here we are glad to recommend you a new novel from our dear friend Peter Salmon of San Francisco, The Emerald Tablet. It is an exciting, controversial book about the search for the fabled Emerald Tablet, ancient knowledge handed down to Man by the Egyptian god, Thoth, over 6000 years ago. The ebook is available from The Protennoia eStore, Amazon.com, BN.com, Kobo, and iBookStore.
Contact Us
We offer you an excellent and comprehensive before and after sales customer service. All questions will be answered clearly, and we love to hear your feedback and suggestions on how we can improve our service to provide you a better shopping experience.
1. Before-sale customer service
Please feel free to start a Live Chat with our online sales representatives if you need any help before you buy. Our polite, professional team of customer service staff is available during Beijing Time 9:00~18:00 (GMT+8) from Monday to Friday on live chat to assist you while our website is available 24*7. If Live Chat is not available, you can leave us a message or sent us an e-mail to sales@sygmall.com. Upon your successful submission, you will get our response within 24 hours.
2. After-sale customer service
Questions regarding order status and other after-sales support will be solved by logging in to “My Orders” and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.
- Shopping Guide
- Registration Flow
- How to Place an Order
- Member Benefits
- Reward Points
- Membership Class
- Need Extra Money?
- Retail vs Wholesale
- FAQs
- Payment & Delivery
- Accepted Payment Methods
- Applying a Voucher
- Redeeming Points
- Order Processing Time
- Shipping Methods and Costs
- Track An Order
- Taxes and Customs Duties
- Company Policies
- Return & Cancellation Policy
- Privacy Policy
- Terms of use
- Intellectual Property Infringement Policy